Shipping policy
Nexa Shipping Policy
At Nexa, we’re excited to offer free worldwide shipping on all orders! We want to ensure you receive your items as quickly as possible, so here’s what to expect when you place an order:
Processing Time
- All orders are processed within 3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped.
Delivery Time
- After processing, your items will arrive within 4–6 business days for most locations.
- International shipping times may vary depending on your country’s customs process and local delivery services.
Order Tracking
- Once your order is shipped, you will receive a tracking number to monitor your package’s journey.
Delays & Issues
- While we strive for timely delivery, unforeseen delays (such as customs processing or carrier issues) may occasionally occur.
- If your order is delayed beyond the expected timeframe, please reach out—we’re happy to help!
Need Assistance?
If you have any questions about your order, our friendly customer service team is here to assist you. Feel free to contact us at support@gotnexa.com, and we’ll make sure you’re taken care of.
Thank you for choosing Nexa—we appreciate you!